Privacy Policy

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Last Updated: 6 May 2025

1. Introduction

At QandCo.uk, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website.

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: This includes your name, email address, postal address, and any other details you provide to us directly, such as when you contact us through our forms or sign up for newsletters.
   
• Non-Personal Information: This includes information about your browsing behaviour on our site, such as IP addresses, device information, browser type, and pages visited. We may collect this data through cookies and other tracking technologies.
   
• Cookies: We use cookies to enhance user experience. A cookie is a small file stored on your device which helps us remember your preferences and improve our services. You can modify your browser settings to block cookies, but this may affect your ability to use certain features of our site.
   

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to inquiries or feedback.
   
• To provide and improve our services.
   
• To personalise your experience on our website.
   
• To send promotional emails (with your consent, where applicable).
   
• To comply with legal obligations.
   

4. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. If you no longer wish for us to use your data, you may contact us to request its deletion, subject to certain legal exceptions.

5. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your data with trusted third parties who assist in operating our website or conducting our business, such as:

• Service providers (e.g., email marketing platforms, hosting providers).
• Legal authorities, if required by law or to protect our rights and the safety of others.
   

6. Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee the security of your data.

7. Your Rights

As a user, you have the following rights with regard to your personal data:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may ask us to correct any inaccuracies in your personal data.
• Right to Erasure: You may request that we delete your personal data, subject to legal obligations.
• Right to Object: You may object to certain types of data processing, such as direct marketing.
• Right to Data Portability: You may request that we transfer your personal data to another provider in a structured, commonly used, and machine-readable format.
   

To exercise any of these rights, please contact us using the details provided in the Contact Information section.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

QandCo.uk